Damage Control

It might come across as strange for a moving company to bring up the subject of furniture damage on it’s own website. If you’re looking for moving help in New York, the association might not seem like a positive one. Take a look at the hundreds of other residential moving services in New York and the word won’t likely come up on any of their sites, although perhaps in their reviews.

But let’s be real – there’s a reason why all of the local movers in NYC are required by law to have insurance – things happen. And when they do, how a moving company handles the problem can reveal more than the problem itself.

When you get volume you’re going to get breaks, nicks, scratches and cracks. In many cases these aren’t total losses, but they aren’t good either. You can pass along a claim form to a customer knowing they’ll be more likely to give up and accept the damage than go through the process, wire them a little bit of money – or, you can send a repair expert to take care of it onsite.

At Cool Hand, we’re proud to have our own furniture repair expert for these situations. Rather than leave you hanging in any number of ways, we’ll come back and fix the problem.


Residential Packers Services in New York; Residential Moving Services in New York; Moving help in New York

Every neighborhood, from Fort Greene to Harlem, from Bay Ridge to Sunnyside, has its own culinary style.

In a city obsessed with food (in a good way) movers in NYC get to sample it all.

Each week we are featuring a neighborhood institution that over time and experience for professional movers will become a no-brainer. The places that when you look at the day’s scheduled moving jobs, you know what you’re having for lunch before you hop in the truck.

This week we are in the Red Hook section of Brooklyn, and the no-brainer, go-to, absolutely mandatory culinary establishment will always be DeFonte’s Sandwich Shop.

Located on Columbia Street just off the Battery Tunnel, the tucked away spot comes without complication for a crew of movers arriving in a box truck. In this low population density industrial nook, no one has to sit behind the wheel to avoid a ticket.

Once inside you have your standard wall of Italian actors and a stack of community papers. Above the display counter the sandwiches are named simply enough by the ingredients – with the one exception of Nicky’s Special. You’ll have to visit to find out. 

A friendly and quick staff, paper bag snapping and by all appearances enjoying themselves. And they would too – patrons are excited to be there. Remember that this place is a bit remote, so you have to make some effort to get there. Is it even going to be open? You don’t always know for sure. They do what they want. 

Back in the truck you’re looking at a two meal in one situation – one for now and one for when the day is over. You’ll always have one guy on the moving crew who never heard of the place, so you watch his reaction as he unrolls his sandwich and takes his first bite. 

Relax, enjoy the lunch. No need to double-park or rush. We’re in Red Hook, one of the best areas for moving companies and moving service provider in New York City to be in. When it’s over, we can jump right on the BQE for the next job.

Anyone moving to NYC has to check this place out.


All local moving companies at some point or another will put a version of this photo out into the world – and we’re no different.

And there’s good reason to do so. When you’re running a smaller-sized moving company it’s important to distinguish from the larger more corporate moving companies and the group shot of the movers themselves is one way to do it.

Cool Hand Movers has been on the block since 2010, and although we’ve grown, we still retain the local small business feel that many people look for in Packers and movers in New York. We’re not a faceless corporation – we’re a tight-knit team – but we aim to deliver the highest level of moving services and affordable moving services at that.

If you’re shopping around for moving companies in New York City you’ll observe a wide range, from the more under the table man with van to the big corporations. Our aim is to provide the personal touch of the friendly local guy with a van while taking on much higher volume and a broader clientele.

Affordable moving companies (with licenses) aren’t always going to be easy to find. We’re glad that you made it to our page, and now it’s time for you to let us know how we can help!


Packers in New York; Movers in New York;